Contact Us

Porch Potty is ready to answer any questions you might have. Our goal is to answer emails within one to two hours. If your matter is urgent, please feel free to call us or use our chat program if we are online.
 
By email:
Existing Customers (order tracking, parts, returns, etc)
CustomerCare@PorchPotty.com
 
Potential Customers (questions before you buy, want more information?)
 
Business Relations and Partnerships
 
Comments or Complaints sent directly to the Business Manager
 
Affiliate and Reseller Support
By Phone:
877-PUP-PEEZ (877-787-7339)   (8:00-5:00 PST, Monday-Friday)
Snail Mail (letters only):
Porch Potty.com
4201 Hartfield Court
Westlake Village, CA 91361
 
Warehouse (returns and part deliveries):
Porch Potty.com
2158 Union Place
Simi Valley, CA 93065
 
Other Links you might find helpful: